ISO 28000 Foundation
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ISO 28000 Supply Chain Security Foundation

Become acquainted with the best practices for implementing and managing a Supply Chain Security Management System (SCSMS) based on ISO 28000

Duration: 2 days
Prerequisites:  None

Who Should Attend:

  • Members of an supply chain security team
  • Physical security professionals wanting to gain a comprehensive knowledge of the main processes of a Supply Chain Security Management System (SCSMS)
  • Staff involved in the implementation of the ISO 28000 standard
  • Employees involved in operations related to a SCSMS
  • Auditors

Objectives

  • To understand the implementation of an IT Service Management System in accordance with ISO 20000
  • To understand the relationship between the IT Service Management System, including the management processes and compliance with the requirements of different stakeholders of the organization
  • To know the interrelationships between ISO/IEC 20000-1:2005, ISO/IEC 20000-2:2005 and ITIL
  • To know the concepts, approaches, standards, methods and techniques allowing to effectively manage an IT Service Management System
  • To acquire the necessary expertise to contribute in implementing an IT Service Management System (SMS) as specified in ISO 20000

Summary

This course enables participants to learn about the best practices for implementing and managing an IT Service Management System as specified in ISO/IEC 20000-1:2005, as well as the best practices for implementing the IT Service Management processes starting from the ISO 20000: planning and implementing new and changed services, service delivery process, relationship management process, problem resolution process, control processes and release processes.

General Information

  • Certification fees are included in the exam price
  • A student manual containing over 200 pages of information and practical examples will be distributed to participants
  • A participant certificate of 14 CPD (Continuing Professional Development) credits will be issued to participants
  • In case of failure of the exam,participants are allowed to retake the exam for free under certain conditions

Course Agenda

Day 1: Introduction to Supply Chain Security Management System (SCSMS) concepts as required by ISO 28000

  • Presentation of the standards ISO 28000 family of standards and the regulatory and legal framework related to supply chain security
  • Introduction to management systems and the process approach
  • Fundamental principles of Supply chain security and physical security
  • General requirements: presentation of the clauses of ISO 28000

Day 2: Implementing controls in supply chain security according to ISO 28001 and Certification Exam

  • Implementation phases of the ISO 28000 framework
  • Documentation of a control environment
  • Monitoring and reviewing the controls
  • Examples of the implementation of controls
  • Certification Exam

Approach

  • This training is based on both theory and practice:
    • Sessions of lectures illustrated with examples based on real cases
    • Review exercises to assist the exam preparation
    • Practice test similar to the certification exam
  • To benefit from the practical exercises, the number of training participants is limited

Exam and Certification

  • The “PECB Certified ISO 28000 Foundation” exam fully meets the requirements of the PECB Examination and Certification Programme (ECP). The exam covers the following competence domains:
    • Domain 1: Fundamental principles and concepts of supply chain security
    • Domain 2: Supply Chain Security Management System (SCSMS)
  • The “PECB Certified ISO 28000 Foundation” exam is available in different languages (the complete list of languages can be found in the examination application form)
  • For more information about exam, refer to PECB section on ISO 28000 Foundation Exam
  • For more information about ISO 28000 certifications and the PECB certification process, refer to PECB section on ISO 28000 Foundation